Prime Physical is amazing. I’ve been to physical therapists before and so has my family. I’ve never been overly impressed with any of them. It’s always been, you’re a number, now here’s some exercises to do, and I’ll be back. Not here though, Prime raises the bar on what physical therapy should be.
My wife tore the meniscus in her knee a few months ago. Due to several factors, her doctor did not want to do surgery. Instead he wanted her to try physical therapy to hopefully avoid surgery. On the drive back, I told her we need something different, something better than she has used before. We looked at the Google reviews and also Yelp. One stood out by far among the others. Everyone seems to love Prime Therapy. I now know why.
From the moment you walk through the door you can immediately tell that this is not your normal physical therapy, these guys care. everyone of them!
Right off the bat you are greeted by either Janine or Clare they run the front office and greet everyone-by name. They check you in quickly and handle all your paperwork. They also make small talk with their patients while they wait for their appointment, which has never been long. They are so friendly and make the most excellent first impression.
You are then warmly greeted by the back office staff, Rebecca, Tae or Jasmine. They take you to your therapy station and get you set up for your appointment. They take their time with you never rushing. My wife feels so comfortable with each of them. They really seem to care.
Then you have the actual physical Therapists, Dr. Mike, Dr. Jay, Dr. Mylissa, or Michelle. Each of them is different and unique their approach to the patients care, but they are all on the same team with the same goal in mind, your recovery and healing. They are great individuals, and they get to know about you during the treatments to customize your care and make you the most comfortable with the results.
But this isn’t just Kum By Yah happy thought therapy, they really work you over with the goal of recovery and pain management every step of the way. My wife s tired and sore, but it’s a good sore, if that makes sense. It’s not the sore of my knee still hurts, but it’s the soreness of muscles learning to cope with her knee, it’s the soreness of a goal oriented therapy.
I am extremely happy and satisfied with the care my wife has received. they all are top notch. I would recommend Prime Therapy to anyone.
Thank you for taking such great care of my wife. She has come such a long way since coming through your doors.

MILTON, RIVERSIDE